Replacement Policy

About Free Replacements

All items sold on AmbatY.com are eligible for a replacement at no extra cost in case any of the below certain conditions are fulfilled

Which items are eligible for a Free Replacement?

All items purchased on AmbatY.com are eligible for free replacements. If the item you ordered arrived in a damaged/defective condition or was different from what was ordered, it will be eligible for a free replacement, provided the exact item is available with AmbatY.com.

Note: If an eligible item is out of stock on AmbatY.com, it cannot be replaced. Only a refund against the returned product will be issued.

What are the conditions for Free Replacement?

In order to be eligible for a free replacement, an item must be within the return window and in stock with AmbatY.com. The free replacement order will be shipped through our Delivery Partner, once the original order is returned. Free replacements can be requested if the following conditions apply:

·        Damaged item received

·        Item is missing parts or accessories

·        Item received is different from what was ordered

·        Defective item/does not work properly

Note:

·        A free replacement cannot be created for an item which was returned and replaced once earlier.

·        Replacement of the same product/model/item will be provided at no additional cost.

·        If the item is missing parts or accessories, you may try to contact the manufacturer for assistance. Manufacturer contact information can usually be found on the product packaging or in the paperwork included with the product.

·        If your item is not eligible for free replacement due to any reason, you can always return it for a refund if it qualifies under the Returns Policy.